Terms of Service

Last updated 5 October 2026

These Terms of Service (“Terms”) govern your access to and use of Orbit, an AI-native learning and work platform operated by Orbit (“Orbit”, “we”, “us”). By creating an account, signing in, or otherwise using Orbit, you agree to these Terms. If you do not agree, do not use Orbit.

1. Who can use Orbit

You must be at least 16 years old, or the minimum digital-consent age in your country, whichever is higher. If you are under 18, you confirm that a parent or guardian has reviewed and accepts these Terms on your behalf. Orbit is available internationally; you are responsible for complying with the laws that apply to you where you live.

2. Your account

You are responsible for activity under your account and for keeping your sign-in method secure. Tell us promptly if you suspect unauthorised use. You may not share, sell, or transfer your account.

3. Learning and credentials

Orbit evaluates the work you submit and records your progress. An Orbit credential, such as AI Foundations or Applied AI Practitioner, is decided by a named human assessor against a published rubric, and every decision comes with written feedback. The AI coach and automated checks help you practise; they never issue a credential. A credential describes exactly what was assessed and carries a verification link. We may revoke a credential where we reasonably believe it was obtained through dishonesty or a breach of these Terms, and a revocation is shown on its verification page. Credentials you have earned stay with you if your membership ends. We will not describe any credential as accredited, or as carrying CPD recognition, until that is formally confirmed.

4. Acceptable use

Your use of Orbit is also governed by our Acceptable Use Policy. In short: learn honestly, respect others, and do not misuse the platform or the AI coach.

5. Membership, payment and cancellation

An individual membership is paid monthly or annually. The price, the tax position, the billing interval, the renewal amount and the next payment date are shown before you pay, for your billing country, which you can correct. Prices are not locked to a guess about where you are. Where payment is made by manual transfer, your membership starts when we confirm the payment, and instructions are never a completed purchase. You can cancel future renewals from your account at any time, with no call and no survey; access continues to the end of the period you have paid for. Our Refund Policy states what we refund. If your employer buys you a seat while you are paying personally, you will not be charged twice. Orbit does not guarantee jobs, promotions, income or any other outcome.

6. Intellectual property

Orbit and its content, curriculum, and software are owned by us or our licensors. You keep ownership of the work you create, and you grant Orbit a licence to host, process, and evaluate it so we can provide the service and verify your credential.

7. AI-generated content

Orbit’s coach uses large language models. AI output can be inaccurate or incomplete and is provided for learning support only. It is not professional, legal, financial, or medical advice. Always apply your own judgement.

8. Service availability and changes

We work to keep Orbit available but provide it on an “as is” and “as available” basis. We may add, change, or remove features, and we may suspend or end accounts that breach these Terms.

9. Limitation of liability

To the maximum extent permitted by law, Orbit is not liable for indirect or consequential losses, lost profits, or lost opportunities arising from your use of the platform. Nothing in these Terms limits liability that cannot be limited under applicable law.

10. Governing law and changes to these Terms

We may update these Terms from time to time; we will post the new version here with a revised date and, for material changes, give reasonable notice. Local mandatory consumer-protection rights in your country always apply in addition to these Terms.

11. Contact

Questions about these Terms? Email legal@orbit.app.

This document is a general template and not legal advice. Have it reviewed by qualified counsel before relying on it in production.