Privacy Policy

Last updated 5 October 2026

This Privacy Policy explains how Orbit (“Orbit”, “we”, “us”) collects, uses, shares, and protects your personal data when you use our learning and work platform. We handle your data in line with international data-protection standards, including the principles of the EU/UK GDPR and the data-protection laws of the countries where we operate. Where your local law gives you stronger rights, those rights apply.

1. Data we collect

• Account data — your name, email address and country, and your sign-in method.
• Learning data — the tasks you attempt, your answers, messages with the AI coach, scores, progress, and credentials.
• Usage data — interaction events, language, sector, device and approximate location, and diagnostic logs.
• Payment data — the order, its reference and the evidence that a payment was matched to it. Where a payment provider is used, it handles card or mobile-money details; we do not store them.

2. How we use your data

• To provide the platform, evaluate your work, and issue credentials.
• To personalise learning and improve the curriculum and product.
• To process payments, send receipts and renewal notices, and run your membership.
• To keep the service safe, prevent abuse, and meet legal duties.

3. AI processing and your privacy

Our coach uses large language models to give feedback. Before sending your messages to a model, we redact personal data that the model does not need (for example, names, phone numbers, and ID numbers). We do not sell your personal data, and we do not use it to train third-party models without a lawful basis and appropriate safeguards.

3a. Who can see what

• Your coach conversations are private. Your manager and employer cannot see them, and Pranary staff have no access to them in Orbit.
• Work you submit for review is seen by your assigned reviewer or assessor, and by your manager if your employer pays for your seat.
• Evidence you hand in for a credential is seen only by the assessor it is assigned to. A verification page shows the credential, the issuer, the date, the scope and its status, and your name only if you choose to show it.
• If you leave an employer, you keep your learning record and credentials. The employer keeps its own records, and you no longer see them.
• Product analytics are internal and carry no prompts, documents or certificate details.

4. Legal bases

Depending on your country, we process your data on the bases of performing our contract with you, your consent, our legitimate interests in running and improving Orbit, and compliance with legal obligations.

5. Sharing

We share data with service providers that help us operate Orbit (for example, hosting, email, payments, and AI providers), each bound by contract to protect it. We may share data where required by law or to protect rights and safety. We do not sell your personal data.

6. International transfers

Orbit operates globally, so your data may be processed in countries other than your own. Where we transfer personal data across borders, we use appropriate safeguards such as standard contractual clauses or an equivalent recognised mechanism.

7. Retention

We keep personal data only as long as needed for the purposes above or as required by law. Credential records may be kept longer so your credential stays verifiable. You can ask us to delete your account and associated data, subject to legal exceptions.

8. Your rights

Subject to your local law, you may have the right to access, correct, delete, restrict, or object to processing of your data, to withdraw consent, and to data portability. To exercise these rights, contact us using the details below. You may also complain to your local data- protection authority.

9. Children

Orbit is intended for users aged 16 and over, or the minimum digital- consent age in your country. We do not knowingly collect data from children below that age without appropriate consent.

10. Changes

We may update this policy and will post the new version here with a revised date. For material changes we will give reasonable notice.

11. Contact

For privacy questions or to exercise your rights, email privacy@orbit.app. See also our Cookie Policy and Terms of Service.

This document is a general template and not legal advice. Have it reviewed by qualified counsel before relying on it in production.